Sun Life

Remote Case Specialist, Supplemental Health at Sun Life

Are you looking for a remote role where you can make a real difference in the health and wellness industry? Sun Life is hiring a Case Specialist, Supplemental Health, a position that offers the opportunity to work from home while helping clients navigate their health coverage and benefits. If you’re organized, detail-oriented, and passionate about delivering excellent customer service, this could be the ideal job for you.

Job Overview

As a Case Specialist, Supplemental Health at Sun Life, you will support clients and policyholders by managing their health-related cases. Your role involves ensuring that all claims and inquiries are processed efficiently and in accordance with company policies. This position is critical for maintaining customer satisfaction and providing timely assistance to clients navigating their supplemental health benefits.

Key Responsibilities:

  • Manage and process health claims in a timely and accurate manner
  • Serve as the primary contact for clients and policyholders with questions regarding their supplemental health plans
  • Collaborate with other departments to resolve complex claims and inquiries
  • Maintain detailed records and case documentation
  • Ensure compliance with all regulatory guidelines and company policies
  • Provide exceptional customer service and maintain positive relationships with clients

Job Requirements:

  • Experience in claims processing or a related field in health insurance
  • Strong organizational skills and attention to detail
  • Excellent communication skills, both written and verbal
  • Ability to work independently in a remote environment
  • Familiarity with health insurance regulations and processes is a plus
  • Proficiency with relevant software and tools for case management

Why Work at Sun Life?

Sun Life offers a supportive and flexible work environment where employees can thrive while working remotely. The company values its employees’ work-life balance and provides ongoing opportunities for growth and development. In this role, you’ll have the chance to make a significant impact on clients’ health experiences while working from the comfort of your home.

If you’re ready to take on a rewarding role in the health insurance industry, this could be the perfect opportunity for you!

Apply now for the Case Specialist, Supplemental Health position at Sun Life!


This blog post outlines the key aspects of the Case Specialist, Supplemental Health role and includes a link for readers to apply. Let me know if you’d like any revisions!