Join Procore as a Customer Support Representative – Work Remotely!

Are you passionate about providing top-tier customer support? Do you enjoy problem-solving and helping customers navigate software solutions? If so, Procore is hiring a Customer Support Representative, and this could be your chance to grow with an industry-leading company!

Why Work at Procore?

Procore is a leading provider of construction management software, helping teams streamline projects, improve communication, and enhance productivity. By joining Procore, you’ll be part of a company that values innovation, collaboration, and customer success.

About the Role

As a Customer Support Representative, you’ll play a vital role in ensuring customers have a seamless experience with Procore’s platform. You’ll provide technical assistance, troubleshoot issues, and offer expert guidance to help clients maximize their use of the software.

Key Responsibilities:

🛠️ Respond to customer inquiries via phone, email, and chat.
🛠️ Provide troubleshooting assistance and resolve technical issues.
🛠️ Educate users on best practices and software features.
🛠️ Collaborate with internal teams to enhance customer support.
🛠️ Maintain detailed records of customer interactions and resolutions.

What You Need to Succeed

✅ Strong communication and problem-solving skills.
✅ Previous experience in customer support or a related field.
✅ Technical aptitude and ability to learn software quickly.
✅ A customer-focused mindset with patience and empathy.
✅ Ability to work efficiently in a fast-paced environment.

Why You’ll Love This Job

💰 Competitive salary and benefits.
🏡 Remote-friendly role with flexible scheduling.
📈 Growth opportunities within a rapidly expanding company.
🤝 Join a team that values innovation and customer satisfaction.

Apply Now!

If you’re excited about helping customers succeed and want to work with a company at the forefront of construction technology, don’t miss this opportunity! Apply today at Procore Careers and start your journey with Procore!