Remote Job Opportunity: Customer Ops Specialist at Maritz
Looking for a flexible, work-from-home job where you can make a difference in customer service? Maritz is currently hiring a Customer Ops Specialist — and you can work remotely!
About Maritz
Maritz is a leader in customer experience and market research, helping businesses understand and improve customer satisfaction through data-driven insights and strategies. With a focus on creating meaningful customer interactions, Maritz has built a strong reputation for excellence and innovation.
About the Role
As a Customer Ops Specialist, you’ll handle customer inquiries, provide solutions, and ensure a smooth customer experience. This is a remote call center position where you’ll work with customers to resolve issues and provide high-quality support.
Key Responsibilities
✅ Answer inbound calls and respond to customer inquiries professionally and efficiently.
✅ Provide product and service information to customers.
✅ Troubleshoot and resolve customer issues or escalate them as needed.
✅ Document customer interactions and maintain accurate records.
✅ Collaborate with internal teams to improve customer satisfaction and operational efficiency.
What Maritz is Looking For
💼 Strong communication skills – You’ll need to communicate clearly and professionally with customers.
💼 Problem-solving ability – Think quickly and find effective solutions to customer issues.
💼 Attention to detail – Accuracy in documenting customer interactions and following company protocols is essential.
💼 Customer service experience – Previous call center or customer service experience is preferred but not required.
💼 Adaptability – Be comfortable handling a variety of customer needs and adjusting to changing priorities.
Why This Job is Great for Remote Workers
✅ Fully remote – Work from anywhere in the U.S.
✅ Flexible schedule – Ideal for balancing work and personal life.
✅ Training provided – Maritz offers comprehensive training to set you up for success.
✅ Growth opportunities – Maritz is known for supporting employee development and internal promotions.
How to Apply
Ready to join a leading company and build a career in customer service? Don’t miss this opportunity! Click the link below to apply:
Take the next step toward a rewarding remote career with Maritz today!