Exciting Opportunity: Member Services Contact Center Supervisor at HSA Bank
Are you ready to take the next step in your career? HSA Bank is hiring a Member Services Contact Center Supervisor — and this could be the perfect opportunity for you to grow your leadership skills and make a real impact in a fast-paced, customer-focused environment. If you have experience in customer service, enjoy leading a team, and are passionate about helping others, this job could be exactly what you’ve been looking for.
About HSA Bank
HSA Bank is a leading provider of health savings accounts (HSAs), committed to helping individuals and businesses manage healthcare costs more effectively. The company values teamwork, customer satisfaction, and innovation, making it a great place to work and grow your career.
What You’ll Be Doing
As a Member Services Contact Center Supervisor, you’ll play a key role in ensuring that the Member Services team delivers top-notch customer service. Your responsibilities will include:
✅ Leading and coaching a team of customer service representatives
✅ Monitoring performance and ensuring customer satisfaction goals are met
✅ Managing schedules and handling escalated customer issues
✅ Training new team members and encouraging a positive, motivated work environment
✅ Collaborating with other departments to improve overall customer experience
What HSA Bank is Looking For
The ideal candidate will have:
✔️ Experience in customer service, preferably in a supervisory role
✔️ Strong communication and problem-solving skills
✔️ Ability to lead and motivate a team
✔️ Organizational skills and attention to detail
✔️ A positive, solution-oriented mindset
Why You Should Apply
This is more than just a job — it’s a chance to develop your leadership skills while helping others. HSA Bank offers competitive pay, excellent benefits, and a supportive work environment. Plus, you’ll have the opportunity to grow within the company as you take on new challenges.
How to Apply
Ready to lead the way? Don’t wait — this role won’t be available for long! Click the link below to apply directly:
Take the next step in your career today — HSA Bank is waiting for you!