Work From Home as a Customer Support Agent at Made In
Are you passionate about customer service and looking for a flexible work-from-home job? Made In is hiring a Customer Support Agent — and you can work remotely! If you enjoy helping people and have a strong interest in premium cookware, this could be the perfect opportunity for you.
💼 About Made In
Made In is a direct-to-consumer cookware brand that’s redefining the kitchen experience. Known for its high-quality pots, pans, knives, and other kitchen essentials, Made In partners with top chefs to deliver professional-grade products to home cooks. The company has built a loyal customer base by combining innovative designs with exceptional customer service.
🌟 What You’ll Be Doing
As a Customer Support Agent, you’ll be the first point of contact for Made In customers, ensuring they have a seamless shopping and product experience. Your day-to-day responsibilities will include:
- Responding to customer inquiries via email, chat, and phone.
- Providing product recommendations and troubleshooting product issues.
- Processing orders, exchanges, and returns.
- Maintaining customer records and tracking interactions.
- Collaborating with internal teams to resolve customer issues and improve service.
🏠 Why This Job is Great for Remote Workers
✅ 100% remote – work from home!
✅ Flexible work hours to support a healthy work-life balance.
✅ Opportunity to work with a premium brand and passionate customer base.
✅ Supportive and collaborative team environment.
🎯 What Made In is Looking For
- Excellent written and verbal communication skills.
- Strong problem-solving and customer service skills.
- Experience in customer service or e-commerce (preferred but not required).
- Ability to work independently and handle multiple tasks at once.
- Familiarity with Shopify or similar e-commerce platforms is a plus.
💵 Pay and Benefits
Made In offers competitive pay and a comprehensive benefits package, which includes:
✅ Health, dental, and vision insurance
✅ Paid time off
✅ Employee discounts on cookware
✅ Career development opportunities
🚀 How to Apply
If you’re ready to work with a premium cookware brand and provide exceptional customer service, don’t wait — apply today!
📢 If you’ve been searching for a customer service job with a company that values quality and service, this is your chance! Apply now before the position fills up!