Remote Customer Support Associate at Proof – Apply Now!
Are you looking for a flexible remote job where you can work from the comfort of your home while helping customers succeed? Proof is currently hiring a Customer Support Associate to join their growing team! If you’re passionate about customer service and enjoy problem-solving, this could be the perfect opportunity for you.
About Proof
Proof is a leading company that helps businesses increase their website conversion rates through personalized and social-proof-based marketing tools. Their mission is to make the internet more human by creating authentic and engaging experiences for website visitors. Proof’s products are used by thousands of businesses to improve trust and boost customer engagement.
About the Role
As a Customer Support Associate, you’ll be the first point of contact for customers who need assistance with Proof’s products and services. Your goal will be to provide fast, friendly, and effective solutions to customer inquiries. You’ll handle support tickets, troubleshoot technical issues, and help customers get the most out of their Proof experience.
Key Responsibilities:
- Respond to customer inquiries via email and chat
- Troubleshoot product issues and provide step-by-step solutions
- Educate customers on product features and best practices
- Escalate technical issues to the engineering team when necessary
- Contribute to improving the customer support process by suggesting new ideas and solutions
Qualifications:
- Strong written and verbal communication skills
- Experience in customer support or a related field
- Ability to work independently and manage time effectively
- Comfortable using online support tools and troubleshooting software issues
- A positive attitude and a willingness to help others
Why Work at Proof?
- Fully Remote: Work from anywhere in the world
- Flexible Schedule: Choose hours that work best for you
- Supportive Team: Join a team that values collaboration and innovation
- Growth Opportunities: Learn and grow within a fast-paced, dynamic company
💼 How to Apply
If you’re ready to start a rewarding remote career with Proof, click the link below to apply today:
Don’t wait – remote positions fill quickly, so apply now and take the next step toward a fulfilling remote career with Proof!