Work from Home as a Customer Service Advisor at Anthology!

Are you passionate about helping people and providing top-notch customer support? Do you want to work remotely for a company that makes a real impact in education technology? If so, Anthology is hiring a Customer Service Advisor, and this could be your perfect opportunity!

About Anthology

Anthology is a global leader in educational technology, helping institutions improve student engagement and success. They provide cutting-edge software solutions to schools, colleges, and universities, making online learning and student support more effective and accessible.

What You’ll Do as a Customer Service Advisor

As a Customer Service Advisor, you’ll assist students, educators, and institutions with their inquiries, ensuring they receive the best support possible. Your key responsibilities will include:
✅ Providing excellent customer service via phone, chat, and email
✅ Troubleshooting technical issues related to educational platforms
✅ Assisting users with account access, course navigation, and software support
✅ Documenting interactions and identifying common support trends
✅ Collaborating with internal teams to improve user experience

Who Should Apply?

This role is great for someone who:
✔️ Has customer service experience (call center or tech support is a plus)
✔️ Is comfortable troubleshooting technical issues
✔️ Has excellent communication and problem-solving skills
✔️ Can work independently in a remote environment
✔️ Is passionate about education and technology

Why You’ll Love This Job

🏡 Remote Work – Enjoy the flexibility of working from home!
📚 Impactful Industry – Help students and educators succeed.
💼 Career Growth – Anthology provides opportunities to advance in the ed-tech industry.
💰 Competitive Pay & Benefits – Work for a company that values its employees!

How to Apply

If you’re ready to help improve online education and provide outstanding customer service, this is your chance to join a leading ed-tech company!

🔗 Apply now: Customer Service Advisor at Anthology