Seasonal Chat & Phone Tech Support/Customer Service Agent at Foundever
Looking for a flexible, seasonal role in tech support and customer service? Foundever is hiring Chat & Phone Tech Support/Customer Service Agents for the upcoming busy season! This is a remote, work-from-home opportunity where you’ll assist customers with technical support and general inquiries, ensuring a seamless and supportive experience.
What to Expect in the Role:
As a Chat & Phone Tech Support/Customer Service Agent at Foundever, you’ll be engaging with customers across multiple channels—primarily through chat and phone—to troubleshoot technical issues, answer questions, and resolve concerns. This seasonal role is perfect for those who thrive on problem-solving, have excellent communication skills, and are comfortable navigating multiple systems to assist customers quickly and effectively.
Key Responsibilities:
- Provide Exceptional Customer Support: Assist customers via chat and phone, ensuring quick and accurate solutions.
- Troubleshoot Technical Issues: Handle various tech-related inquiries with clear, step-by-step guidance.
- Stay Updated on Product Knowledge: Be informed about current products and services to deliver helpful responses.
- Maintain High-Quality Service Standards: Adhere to company protocols and guidelines for delivering customer support.
Why Work with Foundever?
- Remote Flexibility: Work from the comfort of your home.
- Seasonal Opportunity: Ideal for those looking for temporary employment with the potential for future assignments.
- Skill Development: Gain hands-on experience in customer service and tech support, valuable skills in today’s job market.
- Supportive Environment: Foundever is known for its supportive work culture, making it a great place for both experienced professionals and newcomers.
Qualifications:
- Strong communication skills in both written and verbal formats.
- Ability to work in a fast-paced environment, handling multiple customer inquiries.
- Experience in customer service or tech support is preferred but not required.
Ready to Apply?
Foundever is actively seeking dynamic, customer-focused individuals ready to dive into a seasonal role. If this sounds like you, click the button below to view the full job listing and submit your application!